Concept: adapted local cuisine, ice cream, children’s buffet, mini-club with professional animators, special birthday and wedding celebrations, exciting entertainment programmes for adults and children. Novostar Hotels traditional events are regularly held in the hotel, they include pizza quests, cooking master classes, table games, various shows and sport competitions. There are also some additional family-oriented services (e.g. a self-service laundry).
The hotel has a lot of prestigious awards, one of the latest is Travellers’ Choice Award for 2021 from TripAdvisor and the 15th place in the ReviewPro rating of the Top 25 hotels in Tunisia for 2020.
The hotel was built quite recently (2012), it maintains its superior status becoming a sales leader every year. Ultra All Inclusive, drinks are available 24/7.
The hotel boasts a close-knit team of animators, and each of them is a real star. The hotel constantly holds really cool sport events, which are way better than the ones in the usual hotel animation programme, as well as stunning evening shows which include costume musicals and circus shows.
The beach has both sandy and rocky features: there are gently sloping sandy places and areas with rock surfaces. A pontoon is installed.
The hotel is super comfortable and will meet the expectations of any target audience.
Rooms are located in the main building. There are 3 bars and 4 restaurants, 3 swimming pools (an outdoor pool with water slides, an outdoor pool with a children’s area, and a heated indoor pool), a SPA center ($), a souvenir shop ($), 5 conference halls and meeting rooms ($), a mini-club, and a children’s playground. Wi-Fi is available in the rooms, lobby, lobby bar and on the pool terrace.
The hotel is situated on the 1st coastline and has a private beach with both sandy and rocky features. In high season a pontoon is installed. Sun loungers, beach and pool umbrellas and mattresses are provided free of charge, beach towels are available with a deposit.
4 new safe water slides will satisfy the needs of both adults and children. There is another swimming pool and sport grounds nearby where daytime activities where the animation team conducts daytime activities to rhythmic music. Within walking distance from the water slides there is a snack bar and a bar with soft and low-alcohol drinks.Hotel Map
Ultra All Inclusive breakfast, lunch and dinner are served buffet style in the main restaurant. A snack-bar is open in the afternoon and evening. A la carte restaurants are chargeable. There are Ultra All Inclusive bars in the lobby, by the pool, and by the water slides. Lobby bar is open 24/7, all imported alcoholic drinks are not included.
The Five Senses SPA Center is modern and well equipped. It offers a full range of services that are usually popular among the clients of spa centers: hammam, classical and special massages, facials and water treatments. Course programmes are more effective and profitable. All services of the center ($)
There are 361 rooms in total with sea or hotel territory views. Some rooms (not many) don’t have balconies.
Standard and family Rooms are located in the main hotel building equipped with an elevator. There are 4 Room Types: Standard, Standard Sea View, Family Room, Family Room Sea View. Maximum occupancy is 4 people.
The basic equipment of a room = the equipment of a Standard Room:
In Tunisian hotels the Open Space service (serving the clients outdoors) is usually provided from 01/06 till 30/09. The actual schedule correlates with weather conditions.
The mandatory air conditioning period in Tunisia lasts from 15/06 to 15/09.
The hotel reserves the right to change the list and terms of provided services before the start of the season, and even during the season, in accordance with current circumstances if these circumstances don’t affect the conditions of tourists’ stay significantly.
According to the law of the Tunisian Republic which came into force on December 8, 2017, tourists traveling to Tunisia must pay a hotel tax on arrival to the hotel.
The tax is 3 TND per person per night in four- and five-star hotels, 2 TND per person per night in three-star hotels, and 1 TND per person per night in two-star hotels.
The maximum number of nights the tax can be charged is seven, so customers staying longer than seven nights will only be charged for the first seven nights of their stay. If tourists stay in a hotel for less than a week, they pay only for the actual number of nights.
Children under 12 are exempt from paying the tax. If a child turns 12 in the first week of a hotel stay, from that moment the tax is charged for the number of nights remaining till the end of that week.
Due to the situation in the world, additional sanitary and safety measures have been introduced, measures to protect guests and hotel employees have been implemented in Tunisia in accordance with local regulatory requirements. Special attention is paid to the compliance with hygiene standards and sanitary safety rules on all the way from arrival of tourists to their departure. Moreover, employees of tourist organizations and tourist accommodation facilities follow protocols on sanitary safety introduced by local authorities.
Certain hotel facilities and services may be unavailable or limited.